Premium Vapes is proud to announce we are an official Third Party Vendor for IJOY, Innokin, Vision and KangerTech brand products. We guarantee that these products are 100% authentic and shrink wrapped-sealed products, ready for use! We stock and store all third party products in our Virginia Beach, VA warehouse.
We will authorize a return for a product within 14 days from the original order date. Returns are only valid for products that are received broken or receieved in error on our behalf. Buyer is responsible for all costs to return the original product to our Virgina Beach warehouse. We suggest receiving a tracking number upon returning the item, as we are not responsible for damaged, lost or stolen merchandise. Upon receiving the the product to our office, a refund will be issued within 5-7 business days if a replacement is not available.